docs

Delete your Fathom Reach account

This page covers Fathom Reach by Feldsparc, published as com.octofiesta.crushdepth on Google Play and the App Store. There are two ways to delete your account. Both remove the same data.

From inside the game

Open Settings and choose Delete All Progress. It takes effect immediately and needs no request or waiting period. This is the route we recommend, because the game already knows who you are and no identity check is needed.

From the web

If you no longer have the game installed, email feldsparc@pm.me with the subject line “Delete my account”, or use the form below.

Tell us which store you played on, Apple or Google, and your rig name. We will confirm you own the account before deleting anything, so that nobody can delete an account that is not theirs. Expect a reply within five business days and deletion within 30 days of that confirmation.

Include in your email:

• The store you played on: Apple, Google, or Steam
• Your rig name, exactly as it appears in the game
• The email address you want the confirmation sent to

What gets deleted

Deleting your account removes:

• Your account and the sign-in identity linking it to Apple, Google, or Steam
• All game progress: deck, cards, currency, unlocks, base layout, and base snapshots
• Ladder rating, leaderboard entries, daily results, and Endless results
• Defense reports and raid history
• Your dive allowance record and any unused account link codes
• Purchase records held on our side
• Any feedback note that was linked to your account

Raids in flight against your base are retired at the same time, so no other player is left holding a match they cannot finish.

Deletion is immediate and permanent once it runs. We keep nothing that would let us recognize you later, so if you come back you start over as a new player.

What is not deleted

Feedback notes you sent without being signed in are not linked to your account, so we cannot find them to delete. They are deleted automatically 90 days after you send them.

Your purchase of the full unlock is held by Apple or Google, not by us. Deleting your Fathom Reach account does not refund it and does not cancel it. If you install the game again and sign in with the same store account, Restore Purchase returns your unlock.

We may keep a minimal record of a deletion request itself where the law requires us to show that we honored it.

Questions

feldsparc@pm.me. Our privacy policy has the full detail on what we store and why.